Licensing and Regulation Information

A licensing page that only says “licensed and regulated” carries no information, because that sentence can be written whether or not anything stands behind it. This page prints the record instead.

The register entry

Two things are worth noticing straight away. The company is registered under a numeric identifier rather than a trading name, which is ordinary in some jurisdictions and tells you nothing by itself. And the record covers five domains, of which two are Pampago addresses — so the licence follows the company, not the brand.

The second record, and why it matters more than the first

A separate, older entry in the same register lists pampago1.com and pampago2.com under Rozairo N.V., licence ALSI-202410053-FI2. Its expiry date is 17 October 2025 — a date that has already passed — while the register still shows the status as valid.

We are not in a position to explain the discrepancy, and it may be nothing more than a record that has not been updated. What it demonstrates is worth more than the explanation: the status word in a register is not the check. The expiry date is. Anyone reading “status: valid” and stopping there would draw the wrong conclusion from this exact entry.

How to run the check yourself

1. Find the licence number in the operator’s own footer — the number, not the words “licensed and regulated”.
2. Search that number in the regulator’s public register, on the authority’s own domain.
3. Read the company name, the status and — especially — the expiry date.
4. Look at the domain list in that entry and find the address you are actually on. This is the step most people skip, and it is the one that catches mismatches.
5. Match three names: the licensed company, the company named in the terms and conditions, and the domain in your address bar.

What the licence obliges the operator to do

• Independent dispute resolution. Access to an ADR service once the operator’s own complaints process is exhausted. This is the condition that matters when a withdrawal stalls, and it is reached by quoting the licence number.
• Anti-money-laundering compliance — which is why identity verification is triggered by a withdrawal rather than a deposit, and why paying in crypto does not avoid it.
• Working responsible-gambling tools, including self-exclusion and deposit limits. A requirement, not a courtesy.
• Certified random number generators across all gaming products.

Where the licence does not apply

The Anjouan licence excludes a list of territories published on the regulator’s seal validation page: Australia, Comoros, France, the Netherlands, Spain, the United Kingdom and the USA, together with FATF-blacklisted and sanctioned jurisdictions.

The wording matters more than the list. The regulator states that participation from those territories is prohibited, that access from them is at the player’s own risk, and that a dispute raised by a player located there falls outside the regulatory scope of the licence entirely. Registering from a restricted country is the most common reason a withdrawal is refused after the fact, which makes this the cheapest thing on this page to check before depositing.

What a valid licence does not tell you

It establishes that a company is identified, registered and subject to conditions. It does not promise that a particular site stays online, that withdrawals are fast, or that a bonus term will be applied the way you expected. Those are separate questions answered by the operator’s terms and by its behaviour, not by the register.

Frequently asked questions

Is Pampago Casino licensed?

The domain pampago.com is listed in the Anjouan public register on licence ALSI-202601005-FI1, held by 3-102-945694 SRL, valid from 6 January 2026 to 5 January 2027.

Why is there a second Pampago record?

An older entry under Rozairo N.V. lists pampago1.com and pampago2.com on licence ALSI-202410053-FI2. Its expiry date of 17 October 2025 has passed while the register still shows the status as valid.

So which record covers the site I am on?

Whichever one lists the exact domain in your address bar. That is why the domain list in a register entry matters as much as the number.

Does a valid licence mean my money is safe?

It means there is an identified company and an obligation to provide access to an independent dispute service. It does not guarantee that a site keeps operating or that a withdrawal will be paid without question.

Which countries are excluded?

Australia, Comoros, France, the Netherlands, Spain, the United Kingdom and the USA, plus FATF-blacklisted and sanctioned jurisdictions. Complaints from players located there fall outside the licence.

What should I record before I need it?

The exact domain you played on, the licence number shown there, your account identifier and the dates of your last transactions. Every escalation route asks for those four first.